Terms of Service
Effective Date: 29 August 2026
Welcome to Grades Hardwoods. By accessing or using our website, submitting information through our forms, requesting information, or scheduling a consultation, you agree to these Terms of Service.
If you do not agree with these terms, please do not use our website or services.
Website Use
The information provided on this website is intended for general informational purposes.
We make reasonable efforts to keep the information on our website accurate and up to date, but we do not guarantee that all information is complete, current, or error-free.
You agree to use this website only for lawful purposes and in a way that does not interfere with the operation or security of the website.
Consultations
Our consultations are intended to help us understand your hardwood flooring project, answer questions, and discuss potential options.
Scheduling a consultation does not create a contract for flooring services.
Any services, pricing, project scope, materials, timelines, or other commitments will be established separately through an appropriate proposal, estimate, agreement, or contract.
Appointment Scheduling
When you schedule a consultation through our website, you agree to provide accurate and current information.
Consultations may take place through Google Meet. Your meeting link will be sent to the email address provided during booking.
If you need to reschedule or cancel an appointment, please contact us as soon as possible.
Estimates and Pricing
Any pricing or project information discussed during a consultation is subject to the specific requirements and conditions of the project.
A consultation or estimate does not guarantee a final project price.
Final pricing, materials, scope of work, and other project terms will be provided through a separate proposal or agreement when applicable.
Intellectual Property
The content on this website, including text, photographs, graphics, logos, branding, guides, and other materials, is owned by or licensed to Grades Hardwoods unless otherwise stated.
You may not reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.
Third-Party Links and Services
Our website may contain links to or integrate with third-party websites and services.
Grades Hardwoods is not responsible for the content, availability, privacy practices, or terms of third-party websites or services.
Your use of third-party services is subject to their applicable terms and policies.
Marketing Communications
If you voluntarily provide your contact information and consent to receive communications from us, we may contact you about your inquiry, consultation, project, services, resources, or other relevant information.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the message.
Disclaimer
To the extent permitted by applicable law, Grades Hardwoods provides this website and its informational content on an "as is" and "as available" basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or free of errors.
Nothing on this website should be interpreted as a guarantee of a particular flooring result, appearance, performance, lifespan, or outcome.
Limitation of Liability
To the extent permitted by applicable law, Grades Hardwoods will not be responsible for losses or damages arising from your use of or inability to use this website or reliance on information provided through the website.
Any services performed by Grades Hardwoods are governed by the applicable agreement or contract for those services.
Changes to These Terms
We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.
Governing Law
These Terms of Service are governed by the laws applicable to Grades Hardwoods and its operations in North Carolina, without regard to conflict-of-law principles.
Contact Us
If you have questions about these Terms of Service, please contact Grades Hardwoods through the contact information provided on our website.
Grades Hardwoods
1105 Tryon Village Dr, Ste 303-1037, Cary, NC 27518
[email protected]
919-336-1562